What This Policy Covers and Where It Applies
This policy covers the information we collect when you open an account, fund your wallet, place a bet on football or badminton markets, or reach out through our support channels. We collect identity details at sign-up, transaction records every time you move money through Touch 'n
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Go eWallet, Boost or GrabPay, and basic device data — browser type, app version, login timestamps — used to keep your account secure. Availability of any service described here depends on local law and applies only where local law permits. We don't share your payment details
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with third parties for marketing purposes, and verification documents submitted for a withdrawal check are stored only as long as account or legal record-keeping requires. If you're logging in from Kuala Lumpur or Petaling Jaya, the same rules apply regardless of where you connect from, since
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our data handling isn't tied to a specific access point. Cookies on our site track session state and language preference rather than building an advertising profile. Where a payment provider like DuitNow or FPX processes part of a transaction, their own data handling applies to that
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leg of the transfer, and we only hold what's needed to reconcile your account balance.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.